Account & general help
Having trouble signing in or using Kepler? Tell us what you were trying to do and what happened. For account issues, include the email you signed up with.
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A question, a problem, or an idea for Kepler? Tell us what is on your mind. Your feedback helps shape what we build next.
You do not need an account to get in touch.
Looking for a quick answer?A few useful details mean we can spend less time asking questions and more time finding an answer.
Having trouble signing in or using Kepler? Tell us what you were trying to do and what happened. For account issues, include the email you signed up with.
Something not working, or an answer that looks wrong? Include the page link, the question or step affected, and a screenshot if you can.
Have an idea for an improvement, update or new subject? Share it on the community board, where others can vote on suggestions. Sign in to post or vote. For school, teacher or tutor enquiries, you can email us directly.
For personal data, correction or deletion requests, contact our privacy address.
You can always email us directly if your question is not covered here.
If you signed up with Google, use the Google sign-in option. If you use an email and password, try the password reset option on the sign-in page. Still stuck? Email support with your account email and any error message you see. Never send your password.
Go to sign inYes. Include the qualification, subject and exam board so we know what you need. Share your idea on the Updates page community board and vote on suggestions from other students. Sign in to post or vote, or email us directly. Suggestions help us decide what to build next.
Visit the community boardSend the page link and tell us which lesson, question or answer needs attention. Explain what looks wrong and, if possible, what you expected instead. For a technical problem, your device, browser and a screenshot can help us reproduce it.
Email our privacy address for questions about your personal data, corrections or deletion requests. Our privacy policy explains how Kepler uses your information.
Read the privacy policy